“90% of top performers score high on emotional intelligence; just 20% of low performers score high on emotional intelligence — The more emotionally intelligent you are, the more likely you will be a top performer. Given this statistic, it is extremely unlikely that anyone with a low emotional intelligence will become a top performer. Pulse Dec 10, 2018
What is Emotional Intelligence?
By definition, emotional intelligence (otherwise known as emotional quotient or EQ) is the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically. Oxford Languages
Why work to increase it?
The ability to understand and manage “feelings” greatly increases our chances of success.
As we increase our emotional intelligence, we expand our ability to achieve more.
Just imagine the impact of a positive and supportive leader who also learns to productively deliver difficult feedback, gains the courage to upset the status quo to drive change, and can think creatively to help people better address business and life challenges.
Emotional intelligence has three components.
- First, the ability to understand and control our own emotions.
- Next, to accurately read, and appropriately respond to, the emotions of others.
- Finally, and this one is truly the gold ring, to be able to partner our emotions with the emotions of others to create amazing outcomes that would not have been possible any other way.
3 Steps to Increase Emotional Intelligence
- Become more self-aware.
How does your current mood affect your responses, reactions and decisions? What triggers your anger, disappointment, and/or need to blame others? Increased self-awareness will help you upgrade your responses. Simply pausing to stop and think before speaking or taking action can significantly improve the value of the communication?
- Constantly assess and navigate the landscape of feelings around you.
Use thoughtful questions to understand and learn what people believe, feel, and are looking for. When a new person is added to an existing communication, ask, possibly in conversation with the existing group members, what they believe or feel about the topic at hand. This helps everyone move forward together.
- Leverage your emotional intelligence.
Here’s where we partner our emotions with the emotions of others to achieve new and improved outcomes. The person who has the capacity to align the feelings and perspectives of others into a break-through success for all is on a career fast-track. It takes a resilient positive attitude, empathy, organizational awareness, acute listening skills, inspirational leadership and practice, lots of practice! Of course, the rewards are often priceless!
VANTREO is here to help. To contact us with any question, just reply here, or call us at 800-967-6543 ext 230.
We look forward to hearing from you!