Arrow
In the event of damage to your building or contents:

  1. Protect the property from further damage:
    • Call the proper authorities and utilities (gas, electric, telephone).
    • Take photos of the damage before having emergency repairs made, such as boarding up windows or covering holes in the roof.
  2. Call the insurance carrier hotline (off hours) or VANTREO to report the loss.
  3. Call a contractor to estimate the building damages.
  4. Separate damaged contents from undamaged contents. Do not discard any items until the claims adjuster gives you the authority to do so.
  5. Keep records of expenses if you are forced to temporarily relocate your business.
  6. Do not authorize repairs until the claims adjuster has given you the authority to do so.
Arrow Up
Arrow Down
Claim Reporting

After the claim is reported to the insurance company, the claims adjuster will:

  1. Contact you by phone or mail to discuss the loss.
  2. Arrange for an appraiser to inspect extensively damaged property.
  3. Assist you with your choice of contractors to make the repairs.
  4. Contact you for a settlement.

Home | Our Focus | Services | News & Events | Contact Us | Client Online | © 2008 VANTREO Insurance Brokerage | License No. 0F69776